At every prison in the country prisoners have access to a grievance procedure intended to help them resolve issues arising between themselves and staff at their facility. This procedure varies from state to state but is designed based upon the laws of the state with which the institution resides. It’s then codified within a set of administrative rules promulgated by the department of corrections.
Most prisoners don’t know how to use the grievance procedure. If you have a loved one that’s incarcerated it’s important they seek out and learn the policies of the department of corrections and specifically the grievance procedure. When I began my sentence, I was fortunate that my peers
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